Return policy

At amlpariss is committed to providing excellent customer service and ensuring that your shopping experience is as seamless as possible. Below is our detailed Return Policy:

1. Return Period

• Customers have 30 days from the date of purchase to initiate a return request for eligible items.

2. Return Conditions

• Items must be in their original condition, unworn, and with all tags and packaging intact.
• Returns are not accepted for items that have been personalized, damaged, or used beyond the initial trial period.

3. Return Process

• To initiate a return, please contact us at zapglow@clothingshop.com with your order details and reason for return.
• We will provide you with a return authorization number and instructions on how to ship the item back to us.

4. Shipping Costs

• The cost of returning the item is typically borne by the customer unless the return is due to a defect or an error on our part.

5. Refund Processing Time

• Once we receive and inspect the returned item, we will process the refund within 7 business days.

6. Refund Timing

• The actual refund amount may take longer to appear in your account due to bank processing times and other financial institutions' regulations.

7. Factors Affecting Refund Timing

• Bank Processing Delays: Banks may have varying processing times for refunds.
• Weekends and Holidays: Refunds processed during weekends or holidays may experience delays.
• International Transactions: Refunds for international purchases may take longer due to cross-border financial processes.
• Card Issuer Policies: Different banks and card issuers have their own policies regarding refund processing times.

8. Refund Method

• Refunds will be processed back to the original payment method used for the purchase, unless otherwise instructed by the customer.

9. Exceptions to the Return Policy

• Some items, such as perishable goods, custom orders, and those sold at a discount due to damage, may be exempt from the return policy.

If you have any questions or need assistance with the return process, please do not hesitate to contact us at zapglow@clothingshop.com. We are here to help ensure a smooth and satisfactory experience for you.

Thank you for choosing amlpariss. We value your business and are committed to making your shopping experience with us as enjoyable as possible.