Shipping policy

At amlpariss is dedicated to ensuring that your shopping experience is hassle-free, from the moment you place your order until it reaches your doorstep. Below is our detailed Shipping Policy:

1. Order Processing Time

  • Orders are typically processed within 1-3 business days after receipt of payment.
  • Processing may be delayed if there are high volumes of orders or if there are issues with inventory verification.

2. Shipping Time Frames

  • Standard shipping typically takes 7-15 business days to reach the destination.
  • Expedited shipping options are available for an additional fee, reducing the delivery time significantly.

3. Address Accuracy

  • Customers must provide a detailed and accurate shipping address and postal code at checkout to ensure timely delivery.
  • Inaccurate or incomplete addresses may result in delays or the inability to deliver the order.

4. Shipping Costs

  • Shipping fees are calculated based on the destination, weight, and dimensions of the items.
  • Some orders may qualify for free shipping, which is indicated at checkout.

5. Shipping Options

  • Customers can choose from various shipping options at checkout, including standard, expedited, and international shipping.
  • The availability of shipping options may vary depending on the destination and the type of items being shipped.

6. International Shipping

  • International orders may take longer to process and deliver due to customs clearance and international transit times.
  • Additional fees may apply for international shipping, including customs duties and taxes.

7. Handling of Fragile Items

  • Special instructions for handling fragile or perishable items must be provided at checkout.
  • Fragile items are shipped with additional care, but we cannot guarantee against breakage or spoilage during transit.

8. Tracking Information

  • Customers receive tracking information for their shipments once they are dispatched.
  • Tracking numbers can be used to monitor the status and location of the shipment in real-time.

9. Delivery Confirmation

  • Most orders require a signature upon delivery to confirm receipt.
  • Customers can arrange for a delivery appointment or specify a preferred delivery time if needed.

10. Return and Exchange Shipping

  • Shipping costs for returns and exchanges are typically borne by the customer unless the return is due to a defect or an error on our part.
  • We provide prepaid return labels for eligible returns to simplify the process.

11. Impact of External Factors

  • Shipping times may be extended due to unforeseen circumstances such as pandemics, extreme weather conditions, or customs delays.
  • Remote or rural locations may have longer delivery times due to limited transportation options.

12. Holiday Shipping

  • Shipping times may be longer during peak holiday seasons due to increased demand and higher volumes of orders.
  • We recommend placing orders early to ensure timely delivery during these periods.

13. Special Instructions

  • Customers can provide special instructions for their shipments at checkout, such as specific delivery times or drop-off locations.
  • We will make every effort to accommodate reasonable requests, subject to availability and operational constraints.

14. Lost or Damaged Shipments

  • In the event of a lost or damaged shipment, customers should contact us immediately at zapglow@clothingshop.com.
  • We will investigate the issue and take appropriate action to resolve the problem, including issuing a refund or replacement.

15. Contact Information

  • For any questions or concerns regarding shipping, please contact us at zapglow@clothingshop.com.
  • Our customer service team is available to assist you and provide additional information or guidance as needed.

Thank you for choosing amlpariss. We are committed to providing excellent service and ensuring that your purchases reach you safely and efficiently.